Microsoft IT outage latest: Airports, businesses and broadcasters including Sky News experiencing issues worldwide

Key points

Massive IT outage worldwide with airports, businesses and broadcasters affectedBoarding scanners at Edinburgh airport offline|German and Spanish airports report tech issuesTrains in UK affectedPlanes grounded in the USSky News unable to broadcastMicrosoft taking ‘mitigation actions’ after service issuesLive reporting by Ollie Cooper

08:56:03 Emergency 911 lines down in US states

The emergency 911 lines in the US state of Alaska have gone down, according to the state troopers service. 

“Due to a nationwide technology-related outage, many 911 and non-emergency call centres are not working correctly across the State of Alaska,” a statement read. 

It also issued other numbers which can be called if you are in need of assistance, which can be viewed here if you need them. 

Sky News journalists are looking into whether emergency services have been affected anywhere else. 

08:51:12 The situation at Stansted

We have a reporter at Stansted Airport – where it’s said to be very busy.

It’s not clear whether operations have been affected just yet, but this image shows that many flights are displaying “please wait” on the boards inside. 

08:46:38 India also hit by outage

By Neville Lazarus, India reporter

The global outage of the internet has affected the Indian subcontinent as well.

Airlines have suffered disruptions in their operations and a number of flights have been halted.

In a statement on X, SpiceJet said: “We’re currently facing a technical issue in providing updates on flight disruptions. Our team is actively working to resolve this issue. We regret for any inconvenience caused and will update you once the issue is resolved. Thank you for your patience and co-operation.”

Akasa Air also said: “Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable.” 

News channels like NDTV and others went off air temporarily. Computers in newsrooms had stalled effecting the news production.

Blue Screen errors messages appeared on laptop and computer screens stating: “Windows has been shut down to prevent damage to your computer.”

There were also reports that a number of hospitals that have experienced the same internet outage.

08:45:44 In pictures: Windows PCs crash globally as IT outage causes chaos

IT security firm Crowdstrike has said it’s aware of reports of Windows systems crashing.

The issue has been affecting businesses globally, including in Australia and Japan:

08:39:32 London Stock Exchange affected

By Ian King, business presenter 

The London Stock Exchange is among the businesses that have been affected by the global outage of IT systems around the world.

A statement posted on the exchange’s website early this morning said that a technical issue was being investigated with the publication of RNS – the exchange’s Regulatory News Service – announcements.

It said: “RNS news service is currently experiencing a 3rd party global technical issue, preventing news from being published on www.londonstockexchange.com. Technical teams are working to restore the service. Other services across the Group, including London Stock Exchange, continue to operate as normal.”

It was also reported that Workspace, the news and data platform owned by the exchange’s parent LSEG, had also suffered an outage that has affected user access worldwide. The outage first struck when Asian markets were open overnight and prevented news from being published on the platform.

When trading began at 8am, the exchange’s website was still showing prices from the close on Thursday evening and continues to do so.

The FTSE-100 opened 50 points lower – around 0.62% – at the open but no prices were available on the exchange’s website.

Other major European stock indices have also opened to the downside this morning, with the DAX in Germany down by 0.55% half an hour into the session, while the CAC-40 in France and the MIB in Italy down by 0.45% apiece.

08:31:25 Boarding scanners at UK airport offline

Automated boarding scanners at UK’s Edinburgh Airport are offline, a witness from the Reuters news agency says. 

Edinburgh Airport was checking boarding passes manually, the witness said.

We don’t have an official statement from the airport just yet. 

08:26:25 German and Spanish airports report tech issues

German and Spanish airports are also reporting issues. 

Berlin airport has said it is is experiencing delays to check-ins due to a “technical fault”.

Over in Spain, an “incident” has been reported at all of the country’s airports.

“We are working to solve it as soon as possible. Meanwhile, operations are continuing with manual systems,” the Spanish airport operator says.

08:23:45 Trains in UK affected

Trains in the UK have told customers to expect delays amid “widespread IT issues”.

Southern, Thameslink, Gatwick Express and Great Northern – all four of Govia Thameslink Railway’s brands – said they were experiencing problems. 

“Our IT teams are actively investigating to determine the root cause of the problem.

“We are unable to access driver diagrams at certain locations, leading to potential short-notice cancellations, particularly on the Thameslink and Great Northern networks.

“Additionally, other key systems, including our real-time customer information platforms, are also affected.

“We will provide additional updates when we can. In the meantime, please regularly check your journey before you travel.”

08:19:21 Planes grounded in US

Major US carriers including American Airlines, Delta Airlines and United Airlines have issued ground stops due to communication issues.

This comes less than an hour after Microsoft said it had resolved its cloud services outage that impacted several low-cost carriers, although it’s not entirely clear whether there is a direct link between Microsoft issues and the ground stops.

The FAA did not immediately respond to Reuters’ request for comment.

08:17:23 Crowdstrike tech support message says aware of reports of crashes on Windows

IT security firm Crowdstrike is running a recorded phone message saying it is aware of reports of crashes on Microsoft’s Windows operating system relating to its Falcon sensor.

“Thanks for contacting Crowdstrike support,” it says.

“Crowdstrike is aware of reports of crashes on Windows… related to the Falcon sensor.”

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